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Sparus provides business communications systems that deliver robust call processing features. Our account managers are experienced in a number of industry-leading providers, and as an authorized dealer, can offer consultation, installation, and maintenance of world-class systems provided by Toshiba and Artisoft.
Toshiba offers the Strata line of communications solutions, which is one of the world's most innovative suite of products for your call center.
- Advanced call routing based on Caller ID, account numbers, time of day, and much more
- Skill-based routing to ensure the right person gets the call
- Priority queuing ensure high priority calls get the proper attention
- IVR Voice Assistant
- Call Center Reports
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Artisoft is a leading provider of open systems and call center products for medium-sized businesses. Sparus is an authorized dealer for Televantage Communications Systems.
- Complete software-based phone system
- Full-featured voice mail
- Integrated contact management
- "Follow-me" call forwarding
- Point and click administration
- Remote access from anywhere
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Call Us at 214.393.1900 to speak with a representative now.
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Customer satisfaction is our key focus at Sparus. This is carried through to all facets of our business from sales and implementation, through project close and ongoing support. Our commitment to you is to help your business stay connected through reliable and courteous service.
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